Sandpiper Hotel @ Little India

Sandpiper Hotel @ Little India has replied on Sun Nov 02 13:06:21 IST 2025

Hello Ayushi Jain, Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet expectations. We regret that the room size, amenities, and dining options fell short of what you were hoping for. Regarding your comment about a bug bite, we would like to clarify that our rooms are regularly cleaned and inspected, and we have not received similar complaints from other guests. It’s possible the bite may have come from personal belongings or during travel, but we will still conduct a thorough check to ensure everything is in order. For guests who prefer more spacious accommodations, we recommend booking our Deluxe Family Room, which offers a larger layout and additional amenities. We kindly ask that expectations be aligned with the room type and price point selected, as pocket friendly rooms are designed to offer essential comfort at an affordable rate. We appreciate your kind words about our staff and location it means a lot to us. Your feedback is valuable and will help us improve our services and facilities moving forward. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Sun Nov 02 13:03:40 IST 2025

Hello Ponsankararar Periyasamy, Thank you for taking the time to share your experience. We’re glad to hear that you appreciated our convenient location, access to transport, and nearby food options. We also appreciate your recognition of our daily room cleaning and provision of dental kits. We understand that the absence of room service and dress hangers may have caused some inconvenience. For guests who require additional amenities such as a wardrobe, we recommend booking a deluxe room, which offers enhanced facilities for added comfort. As a pocket friendly hotel, we aim to provide essential services at an affordable rate, and we do clearly communicate our check-in and check-out policies to ensure smooth operations for all guests. Your feedback is valuable to us, and we hope to welcome you again with an even better experience. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Wed Oct 01 14:00:06 IST 2025

Hello Ankur Gupta, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. Please note that all room sizes and amenities are clearly stated on the booking storefront, which may have been overlooked during the reservation process. We’re sorry if this caused any inconvenience and appreciate your understanding. Your comments have been noted and will help us improve. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Sat Jul 19 10:55:14 IST 2025

Hello Jorawar Singh, Thank you for your feedback. We're truly sorry to hear that your experience did not meet expectations. We take guest service seriously, and the behavior you've described is certainly not representative of the hospitality we strive to provide. Regarding room size, please note that all room dimensions are clearly stated on our booking platforms. For guests seeking more spacious accommodation, we recommend the Deluxe Family Room for added comfort. We always encourage booking a room best suited to your needs rather than solely based on price, to ensure a pleasant stay. Additionally, we must emphasize that opting to sleep on the street is not advisable, and may result in action from local authorities. Your wellbeing is important to us, and we remain committed to improving our services through valuable guest feedback like yours. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Sat Jul 19 10:58:28 IST 2025

Hello Sgr Krajasekarsgr, Thank you for your kind review! We're glad to hear you had a positive experience. We look forward to welcoming you back for another pleasant stay! Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Mon Jan 27 07:31:39 IST 2025

Hello Umesh Ramchandni, We are sorry to hear that you found the receptionist's behavior to be rude and that the room size and air conditioning did not meet your expectations. We strive to provide a comfortable and welcoming environment for all our guests. Please note that the room size was clearly indicated at the storefront. Should you prefer a larger room, we suggest booking our deluxe room. If you booked through a third-party agent, please highlight to them that they did not meet your request, as we assigned the correct room type to you. Regarding the air conditioning, we have checked and confirmed it is in working condition. We recommend contacting the front desk if you are unsure how to operate the remote controller for the air conditioning. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Mon Jan 27 07:21:27 IST 2025

Hello Muhammed Mubashir V, Thank you for sharing your feedback. We sincerely apologize for the inconvenience and distress you experienced during your stay. This is certainly not the standard of service we strive to provide. Please note that the procedure for accessing the hotel entrance was explained to you upon check-in. However, when you returned, you were intoxicated, and despite our efforts to assist you, your behavior became disruptive. We recommend paying close attention to the information provided during check-in and refraining from verbal abuse to ensure a more pleasant experience in the future. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Mon Oct 28 13:27:33 IST 2024

Hello Shiva Uma, Thank you very much for your kind review. Should you require more water, you can always request for a top up. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Mon Oct 28 13:19:24 IST 2024

Hello Jigar Shah, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our excellent location and had a pleasant stay. It’s wonderful to know that Ranjit and our other staff members made a positive impression on you. We sincerely apologize for the inconvenience you experienced with luggage transport. Your comments are valuable to us, and we will address this issue to ensure better support for our guests in the future. We hope to have the opportunity to welcome you back and provide an even better experience. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Mon Oct 28 13:23:46 IST 2024

Hello Usha Rathod, Thank you for sharing your feedback with us. We deeply regret that your experience did not meet your expectations. We only provide local channel as mentioned on the Make My Trip storefront.Should you require more hangers please let us know so we can send it to you.Additionally, we are very sorry to hear about your interaction with our receptionist. Please be assured that we take your comments seriously and will address these concerns with our team to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future. Thank you for bringing these matters to our attention. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Sat Sep 28 13:44:15 IST 2024

Hello Samir Goel, We apologise to read your review and will strive harder. Thank you.

Sandpiper Hotel @ Little India has replied on Fri Aug 23 07:32:13 IST 2024

Hello Bhargavraj Meta, Thank you for your positive review of the Sandpiper Hotel! We are delighted to hear that you had a good stay and found our staff cooperative and the rooms clean and spacious. We are also pleased to know that you appreciated our convenient location, just a short walk from the MRT and close to central areas. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back on your next visit to Singapore. Thank you once again for choosing to stay with us. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Wed Jul 24 12:46:56 IST 2024

Hello Aashish Batra, Thank you for taking the time to share your feedback. We sincerely apologize for the discomfort and inconvenience you experienced during your stay at our hotel. We are deeply sorry to hear that the room did not meet your expectations and that you felt unsettled. Your comfort and satisfaction are our top priorities, and we regret that we fell short in this instance. We would like to clarify that you had booked a room without a window, and the correct room type was assigned to you. Should you prefer a room with a window in the future, we recommend reserving a window room to better suit your preferences. We are also very concerned about your comments regarding the behavior of our reception staff. Discrimination and poor manners are not tolerated at our establishment, and we will be addressing this issue with the utmost seriousness. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope you will give us another opportunity to provide you with a better experience in the future. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Fri Jun 28 13:44:56 IST 2024

Hello C.Alagappan chockalingam, Thank you very much for your kind rating. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Sat Jun 15 12:01:44 IST 2024

Hello Mahammad Tamboli, Thank you for your feedback. We’re glad our location was convenient, but we apologize for any oversight in service. For future stays, please hang the “Make Up Room” sign for cleaning services. We’ve noted there’s no record of your request at reception, and we’ll ensure better communication going forward. We value your input and are committed to improving. Please be assured that our standard procedure includes a room check upon departure. If any damages or stains are found that require professional cleaning, a deduction from the deposit may be necessary. This policy helps us maintain a high standard of cleanliness and quality for all our guests. We understand your concerns and want to assure you that our team is trained to handle these matters with fairness and transparency. Our goal is to resolve any issues amicably. We value your patronage and hope to serve you again in the future. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Sat Jun 15 12:09:39 IST 2024

Hello Gopalan Uppiliappan, We regret to hear that your stay did not meet your expectations. We understand that the room size and the deposit were points of concern for you. Upon reviewing your booking, we note that you selected a superior room, which is one of our basic options. The dimensions of our rooms are clearly listed on our storefront to ensure transparency with our guests. For those desiring more spacious accommodations, we recommend our family suite or deluxe family room. Additionally, the deposit requirement is stated upfront for all guests to review before booking. We encourage guests to choose a room that best fits their needs and preferences, rather than solely considering the price. We value your feedback and hope to have the opportunity to better serve you in the future, ensuring a stay that aligns with your comfort and expectations.

Sandpiper Hotel @ Little India has replied on Wed May 01 11:22:31 IST 2024

Hello Prajapati Mitesh, We deeply regret to hear about the challenges you faced during your stay with us. The service level you experienced does not meet our standards, and for this, we offer our heartfelt apologies. We value your feedback and are already taking steps to ensure our team provides the attentive and respectful service we are known for. Regarding the room situation, we understand the confusion caused by the need to upgrade due to the additional guest. We apologize for any inconvenience this may have caused. Sandpiper Hotel Singapore

Sandpiper Hotel @ Little India has replied on Wed May 01 11:24:18 IST 2024

Hello Karthickrajan Vijayarajan, Thank you for sharing your wonderful experience at Sandpiper Hotel. We are thrilled to hear that our location near Ro MRT added convenience to your stay and that our reception staff made a lasting impression with their friendliness and politeness. Our team takes great pride in delivering exceptional service, and your kind words serve as a delightful affirmation of their efforts. We look forward to welcoming you back soon for another enjoyable visit. Sandpiper Hotel Singapore