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JEN Singapore Orchardgateway by Shangri-La

01234
JEN Singapore Orchardgateway by Shangri-La
Room
hotel image

Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views. More

  • Property HighlightsProperty Highlights
  • Location & SurroundingsLocation & Surroundings
Why book this property?
  • b_dot

    Signature Amenities at the Property

    Treat yourself to Indian vegetarian meals at Makan@Jen, the on-site restaurant

  • b_dot

    Indian Food Options

    Property has Indian food options. You can enjoy Indian food at The Curry Culture - Cuppage Terrace (5 mins walk) & The Curry Culture (6 mins walk)

  • b_dot

    Top Nearby Attractions

    Have fun exploring Orchard Road (6 mins walk) & Clarke Quay (2.2 km drive)

  • b_dot

    Nearby Shopping Hubs

    Indulge in shopping at Paragon Shopping Centre (8 mins walk) & Ngee Ann City (9 mins walk)

View All

Amenities

  • amenities-ratingIconAmenities rated 4.6 by guests

JEN Singapore Orchardgateway by Shangri-La

Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views.

Property Highlights

In operation since 2014, the hotel offers a choice of 499 air-conditioned rooms and suites set across 20 floors.

Hop on to the hotel’s complimentary bamboo bicycles to explore the neighbourhood. Amenities for added convenience include concierge, laundry services, dry cleaning, housekeeping, currency exchange, car rental, and Wi-Fi in all areas.

The hotel has 4 dining options, including 2 bars. Local specialities and international dishes are available. 24-hour room service will be delivered by room service robot Jeno.

Nurture your mind and soul with curated wellness classes or take in the panoramic cityscape with a few laps in the rooftop infinity pool.Push yourself to the next level at the 24-hour fitness centre while enjoying skyline views. Indulge yourself with a soothing massage at the poolside cabanas.

The hotel offers free parking for vehicles, and can arrange for rental cars.

The hotel offers stunning views of Singapore’s skyline.

Location & Surroundings

The Singapore-Changi Airport is 18.9 km from the hotel. 

Enjoy easy connectivity within the city with direct access to Somerset MRT station, just 350 m from the hotel.

The hotel is located on Orchard Road, Singapore’s retail heart with up-scale boutiques and popular landmarks like Wheelock Place, Shaw House and Paragon.

Food & Dining

  • Take your pick between local specialities and classic international dishes at Makan@Jen featuring a do-it-yourself salad bar made out of freshly picked vegetables and leaves.
  • Indulge in an afternoon coffee break or unwind over happy-hour drinks with friends or colleagues at Lounge@jen.
  • With an amazing skyline view, sit back and enjoy a cold drink or take a dip in the award-winning rooftop infinity pool at Baywatch@Jen.
  • A-la-carte dishes and bento boxes are available at the on-site On-The-Go deli, where guests can order online. Guest service counter is also available.
  • Guests can enjoy Indian cuisine at The Curry Culture - Cuppage Terrace (800 m), Tandoor (1.2 km), and Yantra (2.5 km).
  • For Chinese cuisine, dine at Tunglok Seafood @ Orchard Central, Mitzo Restaurant & Bar, and Crystal Jade Golden Palace, all within 1 km of the hotel.
  • Thai dishes can be savoured at Som Tam (1 km), Basil Thai Kitchen (1.7km), and Thai Tantric Authentic Thai Cuisine (2.4 km).

Room details and Amenities

  • The hotel offers 499 elegantly designed rooms and suites overlooking the city skyline.
  • Bright and airy guest rooms with amenities like tea and espresso coffee machine, Wi-Fi, IPTV, telephone, iron, and ironing board are available.
  • Deluxe Family Rooms offer 24-hour room service with super comfortable beds, and a 2-seater sofa bed.
  • Club Deluxe Rooms offer king or twin beds with privileges like special check-in/check-out, concierge service, and access to Club Lounge.
  • All rooms are smoke-free.
  • All en-suite bathrooms have a shower and hairdryer.
  • Some bathrooms feature a separate TV.

Activities & Nearby Attractions

  • Enjoy facilities such as wellness sessions and rooftop infinity pool. 
  • Burn extra calories at the on-site fitness centre or go for a ride on Bamboo bicycle through the lively Orchard road.
  • Relax with a massage by the pool-side.
  • Have fun with friends and family at the on-site lounge bars.
  • Popular landmarks, such as Paragon Singapore, Wheelock Place and Shaw House are within 3.5 km of the hotel.
  • Other attractions that can be visited are National Orchid Garden (3.9 km), Gardens by the Bay (5.6 km), and Cloud Forest (6.4 km).
  • Guests can plan day trips to Universal Studios (8.1 km), Sentosa Cove (10.2 km), and Night Safari at Singapore Zoo (19.2 km). 
  • During your stay, shop at 313@Somerset, just 60 m away.
  • For an amazing shopping experience, visit Orchard Central or Ngee Ann City, both within 1 km.
  • Bugis Street Market (2.8 km) and Chinatown Street Market (4.1 km) are popular night markets of Singapore.

Superior City View Room - Twin

Fits 2 Adults

  • No meals included
    No meals included
  • Cancellation Icon
    Free Cancellation before ‪28 Sep 01:59 PM‬
    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
    Check-in

Per Night:

SAR 878+ SAR 154 taxes & fees
4.3
Excellent(970 RATINGS)
Orchard

Orchard

6 minutes walk to Orchard Road

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 12 PM

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10 Room Types

  • Partner Exclusive Rate
  • Free Cancellation
  • Breakfast Included

Superior City View Room - Twin

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • 2 x Single Bed(s)2 x Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Study Room
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
    Check-in

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SAR 878

+SAR 154 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
    Check-in

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SAR 971

+SAR 170 taxes & fees Per Night

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Superior City View Room - King

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Heater
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • In-room Dining

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
    Check-in

More Details

SAR 878

+SAR 154 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
    Check-in

More Details

SAR 971

+SAR 170 taxes & fees Per Night

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Club King

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Air Conditioning
  • Iron/Ironing Board
  • Electric Kettle
  • Bathroom
  • Clothes Rack
  • Work Desk

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
    Check-in

More Details

SAR 1,038

+SAR 182 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪28 Sep 11:59 PM‬
    Free Cancellation before ‪28 Sep 11:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 11:59 PM

    • 16% refundable if cancelled before 30 Sep, 10:59 AM

    100% Refund
    16% Refund
    NOW
    28 Sep11:59 PM
    30 Sep10:59 AM
    Check-in

More Details

SAR 1,142

+SAR 227 taxes & fees Per Night

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Club Twin Room

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • City ViewCity View
  • 2 x Single Bed(s)2 x Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Air Conditioning
  • Iron/Ironing Board
  • Room Service
  • Daily Housekeeping
  • Bathroom
  • Telephone

More Details

Room With Free Cancellation | Breakfast only
  • Free breakfast
    Free breakfast  
  • Free parking
    Free parking  
  • Free WiFi
    Free WiFi  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 29 Sep, 5:59 PM

    • No refund if cancelled after 29 Sep, 6:00 PM

    100% Refund
    Non Refundable
    NOW
    29 Sep05:59 PM
    30 Sep10:59 AM
    Check-in

More Details

SAR 1,141

+SAR 227 taxes & fees Per Night

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Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
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SAR 1,142

+SAR 200 taxes & fees Per Night

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Club Room, 1 King Bed

  • 291 sq.ft (27 sq.mt)291 sq.ft (27 sq.mt)
  • KingBedKingBed
  • Air Conditioning
  • Iron/Ironing Board
  • Room Service
  • Daily Housekeeping
  • Bathroom
  • Telephone

More Details

Room With Free Cancellation | Breakfast only
  • Free breakfast
    Free breakfast  
  • Free parking
    Free parking  
  • Free WiFi
    Free WiFi  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 29 Sep, 5:59 PM

    • No refund if cancelled after 29 Sep, 6:00 PM

    100% Refund
    Non Refundable
    NOW
    29 Sep05:59 PM
    30 Sep10:59 AM
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More Details

SAR 1,141

+SAR 227 taxes & fees Per Night

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Deluxe Room - 1 King

  • 344 sq.ft (32 sq.mt)344 sq.ft (32 sq.mt)
  • City ViewCity View
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
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More Details

SAR 1,259

+SAR 220 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
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SAR 1,361

+SAR 238 taxes & fees Per Night

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Deluxe Room, 1 King Bed

  • 344 sq.ft (32 sq.mt)344 sq.ft (32 sq.mt)
  • KingBedKingBed
  • Air Conditioning
  • Iron/Ironing Board
  • Room Service
  • Electric Kettle
  • Daily Housekeeping
  • Bathroom

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free WiFi
    Free WiFi  
  • Free parking
    Free parking  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 29 Sep, 5:59 PM

    • No refund if cancelled after 29 Sep, 6:00 PM

    100% Refund
    Non Refundable
    NOW
    29 Sep05:59 PM
    30 Sep10:59 AM
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More Details

SAR 1,258

+SAR 250 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free WiFi
    Free WiFi  
  • Breakfast for 2
    Breakfast for 2  
  • Free parking
    Free parking  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 29 Sep, 5:59 PM

    • No refund if cancelled after 29 Sep, 6:00 PM

    100% Refund
    Non Refundable
    NOW
    29 Sep05:59 PM
    30 Sep10:59 AM
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SAR 1,361

+SAR 271 taxes & fees Per Night

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Club Deluxe Double Room

  • 344 sq.ft (32 sq.mt)344 sq.ft (32 sq.mt)
  • City ViewCity View
  • King bed(s)King bed(s)
  • Air Conditioning
  • Iron/Ironing Board
  • Electric Kettle
  • Bathroom
  • Sofa
  • Clothes Rack

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 11:59 PM‬
    Free Cancellation before ‪28 Sep 11:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 11:59 PM

    • 16% refundable if cancelled before 30 Sep, 10:59 AM

    100% Refund
    16% Refund
    NOW
    28 Sep11:59 PM
    30 Sep10:59 AM
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SAR 1,405

+SAR 280 taxes & fees Per Night

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Panorama Club King

  • 592 sq.ft (55 sq.mt)592 sq.ft (55 sq.mt)
  • City ViewCity View
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • In-room Dining
  • Iron/Ironing Board
  • Wi-Fi

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
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SAR 1,863

+SAR 326 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free breakfast
    Free breakfast  
  • Free parking
    Free parking  
  • Free WiFi
    Free WiFi  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 29 Sep, 5:59 PM

    • No refund if cancelled after 29 Sep, 6:00 PM

    100% Refund
    Non Refundable
    NOW
    29 Sep05:59 PM
    30 Sep10:59 AM
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SAR 2,048

+SAR 408 taxes & fees Per Night

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Deluxe Family Room

  • 506 sq.ft (47 sq.mt)506 sq.ft (47 sq.mt)
  • City ViewCity View
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Laundry Service
  • Air Conditioning
  • In-room Dining
  • Iron/Ironing Board
  • Wi-Fi

More Details

Room With Free Cancellation
  • No meals included
    No meals included  
  • Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
    Check-in

More Details

SAR 2,064

+SAR 361 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
    Free Cancellation before ‪28 Sep 01:59 PM‬
    Free Cancellation before ‪28 Sep 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 28 Sep, 1:59 PM

    • No refund if cancelled after 28 Sep, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    28 Sep01:59 PM
    30 Sep01:59 PM
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SAR 2,166

+SAR 379 taxes & fees Per Night

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JEN Singapore Orchardgateway by Shangri-La Location

location iconLocation rated 4.8 by guests

What guests said

icon

Guests rave about the property’s prime location, being directly above Somerset MRT and close to Orchard Road. The area offers a plethora of shopping and dining options, making it ideal for exploration. Many highlight the convenience of public transport and the stunning rooftop views. Overall, the property’s position is celebrated for its accessibility and vibrancy, ensuring a memorable stay in the heart of Singapore.

Property Rules at JEN Singapore Orchardgateway by Shangri-La

Check-in: 2 PM Check-out: 12 PM

JEN Singapore Orchardgateway by Shangri-La Photos by Guests

  • +9 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • family
4.3
Excellent

970 Ratings

Last 10 Customer Ratings (Latest First)

  • 5
  • 5
  • 5
  • 4
  • 5
  • 5
  • 5
  • 5
  • 4
  • 3

Rating Categories

  • Hospitality4.4
  • Facilities4.6
  • Room4.6
  • Cleanliness4.7
  • Value For Money4.3
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Reviews Summary

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This property boasts an unbeatable location right above Somerset MRT, making it super convenient for shopping and dining. Guests rave about the spacious and cozy rooms, excellent hygiene, and a fantastic breakfast spread with plenty of vegetarian options. The rooftop pool offers stunning views of Singapore, adding to the overall experience. With friendly and attentive staff, visitors have felt warmly welcomed, ensuring a memorable stay. It's a lively spot in the heart of Orchard Road, perfect for exploring the city!

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Planning to Book JEN Singapore Orchardgateway by Shangri-La ? Get inspired by Popular Reviews

Superb location and Best stay

Neha Kalanoria

5

The location of JEN Singapore Orchardgateway by Shangri-La is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the JEN Singapore Orchardgateway by Shangri-La from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception. t The location of JEN Singapore Orchardgateway by Shangri-La is superb right above somerset station and Bua stop exactly opposite. 123 No. Bus goes from Zen to USS. Room were spacious and clean , swimming pool view is awesome . Malls are adjacent , skating ground opposite the road. We stayed last week in June. Indian breakfast option was not upto the mark and need to be improved. Rest for the JEN Singapore Orchardgateway by Shangri-La from somerset station you have to go towards Orchard gateway , take a lift to which will take you to 10 th flr and from there is the reception.

very comfortable family stay

Premal Shah

4

It was a very comfortable stay at the Jen Shangri la JEN Singapore Orchardgateway by Shangri-La. We had a great time. The only small issue we had was that they were a bit short of staff. We always had to wait at the concierge and got our luggage down our selves using the trolleys provided on each floor. Other wise it was a great experience. The location is extremely good and convenient. The rooms are a bit small. But very clean.

Excellent Stay

Asheesh Bathla

5

The location is excellent. The breakfast spread is big and has quite a few vegetarian options as well. The staff there is very attentive and cooperative. Their pool on the 19th floor is a big attraction and it’s a great view of singapore from there.

Good rooms

Subrat Kumar Sahu

4

The property is right above the somerset mrt. Best location i could suggest to anyone for a stay. Lots of food options nearby. Rooms are good, cozy, clean, spacious enough to keep your luggage and still walk around

Great hotel with great location and connectivity

Deepak Parmar

5

Had a comfortable stay at jean orchardgate its connected to mart so travel-ling becomes super easy the only hassle is that we have to change the lifts for getting to lobby and then room

Perfect stay

Nayana Hebbar

5

Beautiful JEN Singapore Orchardgateway by Shangri-La, rooms are spacious, great view and comfortable. Roof top pool is very gorgeous. Staff are friendly and location is just perfect

amazing hotel and excellent service

Sarabjeet Singh

5

The JEN Singapore Orchardgateway by Shangri-La staff is very friendly and have not given any chances of any complaint. The service was prompt and we enjoy the stay.

Good Stay

Abdul Khader Barazandeh

4

Decent rooms, decent service. The location, however; is fantastic. Great connectivity via MRT with access to 313 somerset mall & Orchard gateway.

Well located and clean

Kirti Dhabhai

5

Experience at staying jen was good. Its clean and well located. Only suggestion is dont use robot for room service.

Excellent Stay

Kapil Kimtilal Gupta

5

Very good property and warm staff. Amenities are also good. View from terrace pool is excellent. Very nice experience

Excellent Stay

HUSAIN NAWAB

5

Excellent JEN Singapore Orchardgateway by Shangri-La and location is superb all you need in one place orchard road heart of singapore

Stay @ Shangrila, Singapore Orchard City Centre, Nice cozy place to start..

Ajay Kapoor

4

Nice JEN Singapore Orchardgateway by Shangri-La centrally located with good amenities. Did not use the food services. Centrally located..

Wonderful stay

taru shivhary

5

Clean rooms and perfect location

Jen orchard gateway hotel

Monika Agarwal

4

Did not eat there but rooms n location was v good amenities need a little improvement service is self no staff

Excellent Stay

Gourav Lal

5

All things are good.

Best location

Gautam Srinivasan

5

It's such a comfortable location with a mall attached, mart station downstairs and bus stop right opposite. And for shopping it's absolutely superb.

Excellent Stay

Nitin Chawla

5

Jen Orchardgateway is at central point in midst of great shopping places, Great breakfast. Incredible room with swift room.service

Excellent Stay

Sakshi Shakya

5

The location was superb and it is well connected to all major tourist attractions. Hygiene and food was top notch.

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