This was my first time at Hyatt Churchill London. Been to many Hyatt properties worldwide and Hyatt Churchill did not disappoint!!! The lobby is opulent. Everything was decorated in the spirit of Xmas and new year. Staff and front desk were very courteous, never had to ask twice for anything. Great location close to Oxford Street, near shops and eating joints. We even got umbrellas when it rained... Wow!!! My family felt at home and secure:) The only minor issue was I had booked through a travel website and received no points although I am a Hyatt Gold Passport holder. Overall a great experience and an excellent choice!!! Thanks once again Hyatt. And thank you MMT for helping to make it happen. S Jain and family.