Villa Jerami Luxury Villa and Spa

Villa Jerami Luxury Villa and Spa تم الرد لTue Sep 30 11:35:09 IST 2025

Dear Mr. Yathin, Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the disappointment you felt regarding the breakfast and the service you received. It is never our intention for any guest to feel overlooked, and we regret that you felt this way. Your comments about the differences in service and the handling of requests are very concerning to us. We take this seriously and will be reviewing these matters closely with our team to ensure all guests receive the same warm, attentive hospitality we strive for. We deeply value your input and will use it to improve our service standards. We hope you might give us another opportunity in the future to provide you with the relaxing and welcoming stay that Villa Jerami is known for. Warm regards, Villa Jerami & Spa Team

Villa Jerami Luxury Villa and Spa تم الرد لMon Sep 15 08:52:29 IST 2025

Dear Sidharth, Thank you so much for sharing your wonderful feedback. We’re delighted to hear that you enjoyed the spacious villa, the pool, and our team’s assistance in arranging activities and cabs. It’s our pleasure to ensure that your stay is comfortable and memorable. We truly appreciate your kind words and look forward to welcoming you back again soon! Warm regards, Villa Jerami & Spa's Team

Villa Jerami Luxury Villa and Spa تم الرد لWed Aug 20 09:08:23 IST 2025

Dear Sanjeev, Thank you very much for sharing your feedback and for choosing Villa Jerami for your stay. We are delighted to know you enjoyed the peaceful location, cleanliness, and the service provided by our team. We also truly appreciate your constructive suggestions regarding the kitchenette, bedroom furnishings, and bathroom upkeep. Your comments are valuable to us, and we will take them into careful consideration as we continue improving our facilities to ensure a better guest experience. It was a pleasure to host you, and we look forward to welcoming you back again for an even more enjoyable stay. Warm regards, Villa Jerami & Spa Team

Villa Jerami Luxury Villa and Spa تم الرد لFri Jul 25 12:24:40 IST 2025

Dear Mr/s. Pravin Kumar Dubey Thank you very much for your excellent review and the 5-star rating. We’re thrilled you enjoyed your stay, especially the villa, location, and service. It means a lot that you extended your visit from 2 to 5 nights. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Villa Jerami & Spa Team

Villa Jerami Luxury Villa and Spa تم الرد لThu Jun 26 13:40:27 IST 2025

Dear Mr/s. Riya Shah, Thank you very much for taking the time to share your review! We’re delighted to know that you enjoyed your stay at Villa Jerami. If there’s anything we could improve to make your next visit even better, we’d love to hear your suggestions. We look forward to welcoming you back in the near future! Warm regards, Villa Jerami Team

Villa Jerami Luxury Villa and Spa تم الرد لThu Jun 26 13:41:04 IST 2025

Dear Mr/s. Nikhil Agrawal, Thank you very much for taking the time to share your review! We’re delighted to know that you enjoyed your stay at Villa Jerami. If there’s anything we could improve to make your next visit even better, we’d love to hear your suggestions. We look forward to welcoming you back in the near future! Warm regards, Villa Jerami Team

Villa Jerami Luxury Villa and Spa تم الرد لThu Jun 26 13:41:30 IST 2025

Dear Mr/s. Prashant Sethi, Thank you very much for taking the time to share your review! We’re delighted to know that you enjoyed your stay at Villa Jerami. If there’s anything we could improve to make your next visit even better, we’d love to hear your suggestions. We look forward to welcoming you back in the near future! Warm regards, Villa Jerami Team

Villa Jerami Luxury Villa and Spa تم الرد لThu Jun 26 13:42:09 IST 2025

Dear Mr/s. Deepak Shadija, Thank you very much for taking the time to share your review! We’re delighted to know that you enjoyed your stay at Villa Jerami. If there’s anything we could improve to make your next visit even better, we’d love to hear your suggestions. We look forward to welcoming you back in the near future! Warm regards, Villa Jerami Team

Villa Jerami Luxury Villa and Spa تم الرد لWed Aug 20 09:14:33 IST 2025

Dear Anuj, Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our location near Seminyak Square. We sincerely regret to learn that certain aspects of your stay did not meet your expectations, particularly regarding mosquitoes, villa condition, and the pool. Your comments are very important to us, and we will share them with our team to improve our facilities and guest comfort. We truly value your input and hope to have another opportunity to welcome you back with a better experience in the future. Warm regards, Villa Jerami & Spa Team

Villa Jerami Luxury Villa and Spa تم الرد لWed Aug 20 09:18:27 IST 2025

Dear Raghav, Thank you for choosing Villa Jerami to celebrate your honeymoon and for sharing your kind feedback. We’re delighted to hear that you loved your stay, enjoyed the spacious villa, private pool, and found our staff helpful. It’s also wonderful to know you enjoyed the breakfast. We are so pleased we could be part of your special trip and hope to welcome you back for another memorable stay in the future. Warm regards, Villa Jerami & Spa Team

Villa Jerami Luxury Villa and Spa تم الرد لWed Aug 20 09:30:51 IST 2025

Dear Ashish, Thank you so much for your wonderful review. We are delighted to hear that you had a comfortable and relaxing stay, and that you enjoyed our facilities as well as the service from our team. Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay soon. Warm regards, Villa Jerami & Spa Team

Villa Jerami Luxury Villa and Spa تم الرد لMon Sep 15 09:05:21 IST 2025

Dear Shrish Talauliker, Thank you very much for your kind review. We’re so glad to know that you enjoyed your stay at Villa Jerami Seminyak and appreciated the spacious cottages, privacy, and the warm assistance from our staff. Your words mean a lot to us. We hope to welcome you back again for another memorable stay! Warm regards, Villa Jerami & Spa's Team

Villa Jerami Luxury Villa and Spa تم الرد لTue Sep 30 11:42:03 IST 2025

Dear Mr/s. Sourabh, Thank you for sharing your honest feedback. We are very sorry to hear that your recent stay did not meet your expectations. It is deeply concerning to learn about the issues you faced with breakfast, service, and overall hospitality. Please accept our sincere apologies for the discomfort and disappointment this caused. We want to assure you that every guest is equally important to us, and we regret that this was not reflected during your experience. Your comments have been shared with our management and team so that we can address these concerns immediately and ensure they do not happen again. We appreciate your suggestions and truly hope to have the chance to welcome you back in the future, so we can provide you with the warm, attentive service and relaxing stay that Villa Jerami is committed to delivering. Warm regards, Villa Jerami Team

Villa Jerami Luxury Villa and Spa تم الرد لWed Aug 20 09:39:20 IST 2025

Dear Jindal, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet expectations, especially regarding the challenges you faced with mosquitoes, amenities, and overall comfort during your family stay. While we are pleased to know that you found our staff kind, we deeply regret the inconvenience you encountered. Please be assured that your comments have been shared with our management team, and we are taking steps to improve both our facilities and guest experience, especially for families traveling with children. We sincerely appreciate your input, as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you again in the future and provide you with a much improved stay. Warm regards, Villa Jerami & Spa Team