Grand Zuri Kuta Bali

Grand Zuri Kuta Bali

Dear Nishant Kashyap Ghatowar, Warmest Greeting From grand Zuri Kuta Bali Thank you so much for your wonderful review! We are delighted to hear that you and your wife loved your stay with us. It's truly heartwarming to know that our staff's friendliness and kindness made such a positive impact on your experience and that you felt well-cared for. We are also thrilled that you found everything, from the food to the stay, to be very good. We hope to have the pleasure of welcoming you both back to our hotel on your next visit to Kuta. Best Regard Dedi Sumardi General Manager

Grand Zuri Kuta Bali

Dear Piyush Gupta, Thank you for taking the time to share your feedback on your recent stay with us. We appreciate you highlighting the convenient location and acknowledging that it was a decent experience for a short visit. We also acknowledge your comments regarding the rooms. We understand that the size and age of some of our rooms may not meet everyone's expectations, and we are continuously looking at ways to refresh and upgrade our facilities to enhance the guest experience. We hope that despite these points, you were able to enjoy your time in Kuta. Should your travels bring you back to Bali, we would be delighted to welcome you again in future. Sincerely, Dedy Sumardi General Manager Grand Zuri Kuta Bali

Grand Zuri Kuta Bali

Dear Nishant Rajput, Thank you for taking the time to share your valuable feedback regarding your recent stay. We appreciate you highlighting the positive aspects of your experience, such as our convenient location, the swimming pool, and the friendly staff. We are, however, truly sorry to hear about the issues you encountered with the maintenance of the bathroom in your room, the average breakfast, and the presence of flies on the open food buffet. Please accept our sincerest apologies for these shortcomings. We understand that a clean and well-maintained bathroom is essential for a comfortable stay, and we are addressing the maintenance issues you raised with our housekeeping and maintenance teams immediately. We take your feedback regarding the flies on the buffet very seriously and are working to rectify this issue to prevent future occurrences. We hope that you will consider staying with us again in the future, giving us the opportunity to demonstrate the improvements we are making. Sincerely, Dedy Sumardi General Manager Grand Zuri Kuta Bali

Grand Zuri Kuta Bali

Dear Nishant, Thank you so much for your kind review! We are absolutely thrilled to hear that you found our staff to be cooperative and well-behaved, and that you enjoyed everything during your stay. We strive to create a positive and welcoming atmosphere for all our guests, and your feedback reinforces that we are on the right track. We will be sure to share your compliments with the entire team, as they will be delighted to know their efforts were appreciated. We truly value your feedback and hope to have the pleasure of welcoming you back again soon. Sincerely, Dedy Sumardi General Manager Grand Zuri Kuta Bali

Grand Zuri Kuta Bali تم الرد لFri Dec 13 10:10:03 IST 2024

Dear Dipen Galaiya, Thank you for taking the time to share your feedback about your recent stay at Grand Zuri Kuta Bali. We appreciate your honest review as it helps us identify areas where we can improve. We are sorry to hear that the food did not meet your expectations. We understand that a hot and flavorful meal, especially Indian cuisine, is essential for a satisfying dining experience. We will definitely take your feedback into consideration and work on improving our food quality and service. We will also look into the breakfast options and ensure that we provide a variety of hot dishes and live cooking stations to cater to different preferences. Thank you once again for your feedback. We hope to have the opportunity to welcome you back to Grand Zuri Kuta Bali in the future and provide you with a more enjoyable dining experience. Sincerely, Dedy Sumari General Manager Grand Zuri Kuta Bali

Grand Zuri Kuta Bali تم الرد لThu Nov 07 08:52:50 IST 2024

Dear Mr. John Sandesh, Thank you for taking the time to share your feedback about your recent stay at Grand Zuri Kuta Bali. We appreciate your honesty, as it helps us identify areas where we can improve. We are truly sorry to hear that your experience with our Indian food was not up to your expectations. Your feedback regarding the quality of our roti, paratha, and chapati is something we take very seriously. We will investigate this matter further to ensure that our offerings meet the standards of our guests. We value your patronage and hope to have the opportunity to welcome you back in the future and provide you with a more satisfying dining experience.   Sincerely, Dedy Sumardi General Manager Grand Zuri Kuta Bali

Grand Zuri Kuta Bali تم الرد لFri Nov 01 09:24:01 IST 2024

Dear Mr. Krinabahen Mansukhbhai Patel, Thank you for taking the time to share your feedback about your recent stay at Grand Zuri Kuta Bali. We appreciate your kind words about our service and other aspects of your experience. We understand your concern about the limited vegetarian options. We are committed to providing a diverse and satisfying dining experience for all our guests, including those with specific dietary needs. We are actively working to expand our vegetarian menu to offer a wider variety of delicious and flavorful choices. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Grand Zuri Kuta Bali in the future, where we can provide you with an even more enjoyable and fulfilling stay. Sincerely, Dedy Sumardi General Manager Grand Zuri Kuta Bali

Grand Zuri Kuta Bali تم الرد لFri Nov 01 09:26:44 IST 2024

Dear vigneshwar A, Thank you for your kind review! We are thrilled to hear that you enjoyed your stay at Grand Zuri Kuta Bali and found our hospitality to be exceptional. Your positive feedback regarding our location and breakfast offerings is greatly appreciated. We are committed to providing a comfortable and enjoyable experience for all our guests, particularly young couples seeking to explore the vibrant city of Kuta and the beautiful island of Bali. We look forward to welcoming you back in the future! Sincerely, Dedy Sumardi General Manager Grand Zuri Kuta Bali