The Ville Jomtien Pool Villa

The Cleanliness of the property was a major concern for most guests. While some rooms were satisfactory, others had dirty curtains, floors, and sofa sets. Cockroaches were also spotted in some rooms. Linen and utensils were provided, but some were used and not replaced. Bathrooms were clean, but water pressure and temperature were inconsistent. On the other hand, the Staff was friendly and accommodating, although some guests reported rude behavior. The property's location was far from the city, and Wi-Fi signal was weak. Overall, the property needs improvement in terms of cleanliness and maintenance.

• Cleanliness

  Cleanliness was a major issue for many guests. Some guests found dirty curtains, sofa sets, and floors in the rooms, especially around the swimming pool area. Some guests found cockroaches in their rooms, while others found the bathrooms to be unclean. Some guests also found used bed linen and no hangers in the cupboards. Overall, cleanliness was a major concern for many guests.

• Staff

  The staff received mixed reviews from guests. Some guests found the staff to be friendly and accommodating, while others found them to be rude and unhelpful. Some guests also had issues with extra charges for things they didn't use or damage. Overall, the staff's behavior was a concern for some guests.