Hotels in Santiago of Same Star Category
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About Property
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this h ...Read moreKing Bed
Fits 2 Adults
SAR 528Per Night:
Vitacura
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
Property Rules at Hyatt Place Santiago/Vitacura
958 Ratings

Review Summary
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Guests truly appreciate the spacious and modern rooms with stunning views of the Andes. The property boasts a fantastic location near shopping malls and restaurants, making it convenient for exploring the area. Many highlight the friendly and helpful staff, as well as the tasty breakfast options available. The rooftop area is a favorite spot for relaxation, further enhancing the overall experience.
Worst hotel and terrible front desk staff
this has been one of the worst hotels I have ever stayed. I am a frequent business traveller and this has been one of the worst Hotel experiences for me over my travelling history. the front desk staff was very rude and didnot greet or showed any compassion towards the guests. I was bit shocked by her behaviour. I don't know but it felt like a racist behavior towards me and when I confronted her abt this and said she has been very rude to me she replied "You Too" which was even shocking and confirmed my doubts that she is actually not a professional or welcoming front Desk and it really gives a very uncomfortable feeling to the guest. The room air conditioner never really cooled and it seems it was pre fixed at a temperature which we can not control from the room. it felt hot in the room even with AC on. however I didnot bother to confroont the staff due to my experience with the front desk ad I had no hope of any attention to my issue. this is not expected from a global hotel chain like hyatt and I won't recommend and will also think twice in staying in any of the hyatt properties again.
Room: Room, 1 King Bed, Mountain View
Average hotel, not value for money.
Food is not good also very few options in breakfast for vegetarians, some amenities like shower gel etc were missing. Location is good. At USD 125/night this hotel is overpriced. I am not going to stay in this hotel in future.
Room: Standard Room, 1 King Bed
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