Our stay at Taj Dubai was truly exceptional. We had initially planned to stay for just 3 nights, but the experience was so wonderful that we extended our stay to 10 nights. From the moment we arrived, everything was seamless. Even though we checked in early, the process was smooth and efficient, thanks to Khalid and Tanu at the reception who were warm, professional, and very helpful. Their hospitality set the tone for our entire stay.
The room was spacious, well-appointed, and equipped with excellent amenities. Housekeeping deserves a special mention for their attention to detail and thoughtfulness. They quickly understood that we were traveling with children and went out of their way to be accommodating, which made our stay even more comfortable.
Breakfast was outstanding — the variety, quality, and freshness of the food were unmatched. The service at the restaurant was excellent as well, with staff always attentive and courteous. A special mention goes to the lady from Sri Lanka and another from India, both of whom greeted us with genuine warmth and were always ready to assist with a smile.
The concierge and security team were equally impressive. Mr. Harpal, in particular, was extremely courteous and kind, always ready to help my elderly parents and little kids get in and out of cabs with ease and care. These thoughtful touches really stood out and made a big difference to our family.
Overall, Taj Dubai delivered a truly memorable experience with exceptional service, attention to detail, and genuine hospitality. We will certainly be staying here again and highly recommend it to anyone looking for a world-class hotel in Dubai.
Taj Dubai has replied on Wed Sep 17 13:34:58 IST 2025
Dear Mr. Ajit,
Thank you for taking the time to complete the Make My Trip survey and sharing your feedback following your recent stay in Taj Dubai.
We are delighted to note that you had a pleasant stay with us and enjoyed the room, amenities, breakfast and exceptional service that the team has provided.
We look forward to welcoming you back in the not too distant future and assure you of our best of attention and services at all times.
Warm regards,
Saurabh Tiwari
Area Director, Middle East and CIS
