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Review Of PJ Watergate Hotel

Pratunam, Bangkok | 2 minutes walk to Pratunam Market | 26.4 km drive to Don Mueang International Airport

User Rating & Reviews

  • everyone
  • couple
  • family
  • group
  • solo
  • business
3.5
Very Good

362 Ratings

Last 10 Customer Ratings (Latest First)

  • 2
  • 3
  • 2
  • 2
  • 3
  • 4
  • 3
  • 3
  • 5
  • 2

Rating Categories

  • Location4.2
  • Cleanliness3.6
  • Room3.6
  • Food3.9
  • Hospitality3.6
  • Value For Money4.1
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Reviews Summary

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The property is well-located in the heart of Bangkok, just a short walk from top shopping spots like Indra Market and Platinum Mall. Guests appreciated the clean and spacious rooms, daily cleaning service, and a decent breakfast spread. However, there were mentions of limited amenities and unresponsive staff, which some found disappointing. Overall, it offers good value for budget travelers seeking convenience, especially for those who love to shop.

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  • Service Quality

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Latest first
2.0

Not good enough to stay in this hotel

adil a.loyalty-iconbusiness

Not good enough to stay in this

Travel Month: May 2022 (4-Night Stay)

Room: Standard 3rd floor

3.0

Location

vantawl l.loyalty-iconfamily

Location is good. Can cover main shopping malls with a walking distance. That is the plus point. Minus point is the hotel bed.

Travel Month: Dec 2019 (5-Night Stay)

Room: Standard Room, Only City View on 2nd or 3rd Floor

4.0

Good Stay

shiva s.group

All over good good good good good good good

Travel Month: Jul 2019

Room: Standard 1st, 2nd floor

2.0

Breakfast

leena s.family

Hotel not providing veg. Breakfast, only bread, butter, jam. Location is good, we can get so many veg. Restaurant near.

Travel Month: May 2019 (3-Night Stay)

Room: Standard, Only City View on 1st Floor

5.0

Best at cheap price

danish a.loyalty-iconbusiness

Best stay very cheap price Located just near Pratunam.

Travel Month: Apr 2019

Room: Standard, Only City View on 1st Floor

1.0

Terrible Stay

sasidhar n.couple

Really good. Staff is not helpful. Staff should be cooperative because people come from different countries. Everyone will have their different needs please understand and help them

Travel Month: Mar 2019 (10-Night Stay)

Room: Standard, Only City View on 1st Floor

5.0

Best budget hotel in Bangkok

lalrintluanga t.loyalty-iconfamily

Best budget hotels in Bangkok. Location is a plus point where you can easily go to many shopping malls and interesting places. Forex is easily available near hotel and you can also find many stores. For me, Pj Watergate is the best option for budget travelers. Breakfast is sufficient. Many choices.

Travel Month: Mar 2019 (5-Night Stay)

Room: Standard, Only City View on 1st Floor

4.0

Overall good experience

priyanka l.

The rooms do not have all the amenities available when the Hotel is full. You'll have to keep calling on a daily basis, for a. Go. Hot water pot was not available and had to call for it every time we needed it. They provide drinking hot water only between 7 am to 10 pm. We extended our stay for an extra day and they didn't give us complimentary water for the next day. The rooms are clean and spacious enough for 2 people to live comfortably. They do clean the rooms everyday Around 10 am to 12 pm. It's a 2 min walk to the shopping area in Prathunam. The location of the Hotel is an added advantage. There are Thai and Indian restaurants close by to grab a meal within a 1 km radius.
On the last day no complimentary water bottles given. No amenities tray given. There was no hot water pot, bedroom slippers and other things mentioned as part of the room package. A bulb went out but they fixed it immediately once we informed them. The room is swept and mopped everyday including bathroom. Overall experience was good with a few hiccups. Would definitely recommend it's 2 mins away from the shopping area (walking).

Travel Month: Feb 2019 (4-Night Stay)

Room: Superior Room

5.0

For families its best

tushar p.loyalty-icon

Overall it's good experience, the staff is very polite.
Towel and sleeper they DIDNT provide on my visit when I call they only provide towel and nit room sleeper so here they should improve themselves

Travel Month: Jan 2019

Room: Standard, Only City View on 1st Floor

2.0

Hotel was not cleaned

mohammed a.

Hotel was not cleaned and WiFi wasn't working.

Travel Month: Jan 2019

Room: Standard

5.0

Business trip

prakash s.loyalty-icon

The stay was amazing people are good and polite.
The place is cheap and good, I always stay there when I visit Bangkok.

Travel Month: Jan 2019 (3-Night Stay)

Room: Standard

5.0

Excellent Stay

riyaz f.loyalty-icon

Services nice, food good, service is good, location is near market.
Everything is good is near by market staff also good breakfast.

Travel Month: Jan 2019

Room: Standard

4.0

Good location

gaurav.

Near to Indra square shopping mall and good Indian restaurants nearby.
Size was a bit small as compared to other hotel.

Travel Month: Jan 2019

Room: Standard

2.0

Average

rajasekhar r.

Best in location. Taking extra for guest. Anyways better to stay and reasonable price.

Travel Month: Dec 2018

Room: Standard

5.0

Great location and clean room

palzor b.family

The rooms are clean and the location is really good if you like shopping. The food is also superb.

Travel Month: Nov 2017 (3-Night Stay)

Room: Standard

4.0

Everything is near the hotel.

venkata t.

Shopping malls and food centers are very near. We can reach by walk.
I do not like this area because Thai mafia was around there, my next hotel they did gang shooting.

Travel Month: Oct 2018 (3-Night Stay)

Room: Standard

2.0

Good

namit s.

Nice stay.
Very small room, no air ventilation and services not up to the mark.

Travel Month: Aug 2018 (3-Night Stay)

Room: Standard

4.0

Good not bad

dawood m.

A good place to stay little spacious would have been better.

Travel Month: Jun 2018

Room: Standard

3.0

The best part is the location which is situated in the heart of the city

sandeep j.couple

The best part is the location which is situated in the heart of the city. Very near to indra market and 5 min walk to platinum mall so very reasonably price hotel fr shopping. Amenties are no there in the hotel as in that price can't give also so much.

Travel Month: Nov 2016

Room: Standard room with breakfast, only city view on 2nd or 3rd floor

4.0

Overall it was a good experience

nitin s.family

This hotel is value for money option since it is located in pratunam having market area particularly suitable for Indians. The breakfast is very good compared to other hotels. The hotel has gym and spa but they charge 150 baht for its facility. Overall it was a good experience.

Travel Month: Feb 2017 (5-Night Stay)

Room: Standard room with breakfast, only city view on 2nd or 3rd floor

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