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You are booking hotel for more than 30 days

Review Of M Hotel Makkah by Millennium0123401234

At Taqwa, Mecca | 7.3 km drive to Safa and Marwa (Saee)

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    User Rating & Reviews

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    • couple
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    4.0
    Very Good

    237 Ratings

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 4
    • 2
    • 4
    • 5
    • 3
    • 4
    • 4

    Rating Categories

    • Facilities3.7
    • Room4.2
    • Cleanliness4.1
    • Value For Money3.7
    • Child Friendliness3.7
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    Reviews Summary

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    This property offers spacious, clean rooms with a comfortable stay. Guests appreciate the excellent shuttle service to the Haram, operating every 10 to 15 minutes. The friendly staff and good housekeeping enhance the experience, alongside various amenities like grocery and gift shops. While some noted that room service could use improvement and that communication may lag at times, the overall ambience and value for money are highly praised, making it a great choice for travelers in Makkah.

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    Latest first
    4.0

    Good Stay

    mahamood a.

    Yes

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Standard Double Room, 1 King Bed

    1.0

    Very worst hotel to stay in Makkah.

    mohin k.solo

    It has been my worst experience in my whole life of travelled, staffs are not trained to handle international travellers.. Have requested mobile adapter since 5 am with continue following and despite calling several times they have told me than will send you now.. but the saddest thing is matter was not been informed to house keeping department.. I had my check out by 12 pm and unfortunately house keeping passing the way gave me the adapter after requested.. lack of communication will really make your stay worst..

    Travel Month: Mar 2025

    Room: Standard Twin Room

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    5.0

    Excellent Stay

    nouman a.

    The rooms are spacious, soundproof and hygenic. Beds are very comfortable. Only thing that can be an issue for some is dim lights. Otherwise best 5-star experience

    Travel Month: Feb 2025 (5-Night Stay)

    Room: Standard Room, 2 Twin Beds

    4.0

    Mr. Mostafa

    mostafa m.family

    Everything is good, they are helpful, food is excellent, bus is excellent, room service good and all staff was excellent

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Standard Triple Room

    5.0

    Excellent Stay

    mehar s.

    All good

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Standard Room, 2 Twin Beds

    3.0

    Average Stay

    muhammad s.

    Shuttle services were very good and frequently provided to haram. The room was spacious as well however the cleaning and presentation of the room needs some attention and supervision.

    Travel Month: Nov 2024 (5-Night Stay)

    Room: Standard Double Room, 1 King Bed

    5.0

    Excellent Stay

    yuni n.solo

    Thank you very good service, I am very happy. The location is not far from the Grand Mosque, the housekeeping is very good and friendly. Thank you 🤩. One thing that must be improved is that the WIFI must be strengthened again.

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Standard King Room

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    2.0

    Poor Stay

    salman m.

    Facilities are not well there no 5 star service maintenance not well and room floor tiles broke so many tiles wobbling and when we are using both rooms water was coming in side room

    Travel Month: May 2024

    Room: Double or Twin STANDARD

    2.0

    Poor Stay

    salman m.family

    Room service is not well so many problem is there floor tiles broke and wash room door lock broke when we need someone thinks there not responding well

    Travel Month: May 2024

    Room: Double or Twin STANDARD

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    5.0

    Excellent Stay

    mohammed.family

    Overall it was great except the bus services to ha-ram since there was only limited buses and we have to wait for it

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Room

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    5.0

    Excellent Stay

    yusuf s.

    Hotel room is amazing very clean and perfect ambience. They have shuttle service every one hour to haram. Staff is helpful and friendly

    Travel Month: Mar 2024 (4-Night Stay)

    Room: Standard Triple Room

    4.0

    Affordable and clean

    mohammed w.loyalty-iconbusiness

    This property is around 30 mins walk away from the Haram. The property is clean with almost all amenities. The only issue was the bus service. Since it was ramadan the bus service wasn't very prompt. The other issue is the continuous call from the reception for checkout. They will start calling u for checkout from 10. 00 a. M

    Travel Month: Mar 2024

    Room: Executive Suite, 1 Bedroom

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    4.0

    A good stay overall

    danish i.family

    I’ve been to this hotel 2nd time in the past 1 year. It’s a new building, so gives you a good feel. The hotel has 24hrs shuttle bus service from hotel to ha-ram which is the best thing. However, the floor tiles in the room are ruined and could hurt someone’s feet. Breakfast was okay, could be improved. Cannot term it a 5 star though. Overall a good stay.

    Travel Month: Feb 2024

    Room: Standard Twin Room

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    5.0

    Excellent Stay

    mona m.family

    Excellent stay, so close to ha-ram and the availability of bus evey hour.

    Travel Month: Feb 2024 (3-Night Stay)

    Room: DOUBLE STANDARD

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    5.0

    Excellent Stay

    saleem a.

    Best hotel to stay in makkah with good room service and staffs. Shuttle bus is dropping us in clock tower bus stand just 5 to 6 min walk to ha-ram sharif. Every 10 to 15 min one bus operating.

    Travel Month: Feb 2024 (5-Night Stay)

    Room: Standard Triple Room

    4.0

    Good Stay

    muhammad a.

    Food was not very good its average room was clean shuttle bus service are very helpful

    Travel Month: Feb 2024 (4-Night Stay)

    Room: DOUBLE STANDARD

    4.0

    Good Stay

    zahra s.loyalty-iconfamily

    Hotel is very good and bus service is excellent. Staff at reception isn't that responsible though but the housekeeping staff is great

    Travel Month: Feb 2024 (5-Night Stay)

    Room: DOUBLE STANDARD

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    3.0

    Average Stay

    danish p.

    Space very short they make 2 bed space in to 3 bed its very congested. Washroom not good washroom water comes outside in bed areas. Only housekeeping service was good other services are bad remark.

    Travel Month: Feb 2024 (4-Night Stay)

    Room: Standard Triple Room

    5.0

    Excellent Stay

    mohmed j.couple

    Hotel is neat and clean, good staff, free buses are very frequently available to commute to Haram. Not much food options for vegetarian people. But excellent stay a d very satisfied at this price

    Travel Month: Jan 2024 (5-Night Stay)

    Room: DOUBLE STANDARD

    2.0

    Nightmare

    sabrina k.loyalty-iconfamily

    Pathetic and expensive breakfast. Room service didn't clean the room for days didn't provide water also Poor service from the staff and nobody responds even of u keep calling them.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Standard Triple Room

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