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About Property
Located a 60-minute drive from Kuala Lumpur, Grand Ion Delemen Hotel offers an extensive choice of restaurants, recreational facilities and team-building activities. More
Property Highlights
Activities & Nearby AttractionsDeluxe Twin
Fits 2 Adults
SAR 150Per Night:
Ion Delemen
4.4 km drive to Genting Highlands
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
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Location rated 3.3 by guests
What guests said
Guests frequently mentioned the property's good location, offering stunning views and proximity to attractions. However, many noted it is quite distant from main points of interest, requiring taxi or shuttle services that can be infrequent. Orientation within the property was often described as confusing, adding to the challenges of accessibility.
Important information
Please check detailed rules while reviewing your booking
Applicable for Studio Twin. Extra charges to be paid directly at the hotel in local currency
Mandatory Fees
SAR 3
Total for all guests for 1 night(s)










703 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the beautiful location and spacious rooms with great views. The breakfast offers a nice variety, particularly for vegetarians, and the in-house restaurants receive positive mentions. Many highlight the friendly staff and good shuttle service to attractions. However, concerns about cleanliness, maintenance issues, and slow service were often raised, indicating room for improvement in overall experience.
Poor Stay
How this hotel got 4 star rating ? It's a 1 star hostel. Location is good but no hygiene. No quality control. Horrible housekeeping. Dirty blood stained bedsheets & blankets, cobwebs everywhere, stained floors, dirty walls even inside room, lack of enough blankets, they charge extra for a bottle of drinking water. They expect 2 ppl to share 1 towel and 1 blanket. Electric wall sockets exposed along with mains wiring. Room access card keeps failing. Maintenance guy comes and tells u to stop complaining and adjust bcos room is cheaper than other hotels. Balcony door faulty, no proper maintenance. Spiders everywhere.
Room: Deluxe Twin
horrible hotel
the hotel is horeble. rooms are dirty and generally the hotel is smelly and not clean. the hotel is 2 star hotel not 5 star the hotel is horeble. rooms are dirty and generally the hotel is smelly and not clean.
Room: Deluxe Twin
not a good hotel to stay
They have given microwave, but no plates. Everything is paid, even coffee pouches. I wish I have stayed in the next one - wyandam
Room: Deluxe Twin



Terrible Stay
Very poor service by the hotel, for basic things like drinking water bottles and soap in the toilet, the hotel was taking 30-45mins to deliver & that too after multiple reminders. The majority of staff were unable to communicate in english, which was quite surprising & disappointing. The breakfast layout was very limited and tasteless. In veg they were just serving frozen items like Samosa and fries (like macain) which was a shame. Their coffee machines were unable to deliver hot coffee as they didn’t have option of steam. I would not like to stay at this property again even if it is offered at 3000/- per room night in future. I would rate this property 1 on 10.
Room: One Bedroom Suite King
Excellent Stay
Wyndham Property was fantastic, we got an upgrade as well to their newer property in the same complex - Wyndham Majestic and the experience was great
Room: Deluxe King



Pathetic all i can say
Terrible stay and services none of the hotel staff was ready to listen or help. Window panes dirty rooms stinking and they are even charging for basic toiletries like a toothbrush soap and all never ever will suggest this hotel to anyone
Room: Suite
Excellent Stay
Room is beautiful and spacious with all the amenities. Property is also beautiful! perfect for family stays. You can find many cafes, restaurants and marts inside the hotel.
Room: Deluxe



Excellent Stay
The property is very good. neat and clean. in house cafe , restaurant are very good. Good breakfast. Even they have 2 to 3 Indian vegetarian items in breakfast in house Indian restaurant Pearls of India is excellent
Room: Deluxe
Good Stay
It was nice but the hotel was too big and confusing. Too many towers and entrances
Room: Deluxe
Terrible Stay
No phone working no WiFi working Smelly rooms very bad conditions… charges like a 5 star … services and appearance not even one star …. Specially rooms very bad condition ..
Room: Deluxe
Terrible Stay
First upon this hotel is very far from main gate of genting. Second in this hotel there was no hot water and afterwards there was no water for bath also. I strictly recommend not to book this hotel.
Room: Two Bedrooms




Terrible Stay
Very poor house keeping and reaching by call in reception is very deficult even they are provided tea and milk, sugar, coffee trays on the counter i cont undersatnd how the authority given 5 star rating terrible
Room: Deluxe Twin
Excellent Stay
Grand ion delemen we stayed in this hotel for 2 nights with kids. The rooms were very spacious, specially the kids room had bunk bed which made the stay very comfortable. The staff was very cooperative and helpful. Would definitely recommend this if travel-ling with kids
Room: Family Suite
I want my refund back this hotel should be closed
Rooms untidy staff poor zero service and everything is very poor no one is ready to cooperate even with spider web in the room
Room: Three bedroom suite




great
Great stay. Clean Rooms. Good good. No issues checking in and out. Overall a good experience………………..
Room: Deluxe



Poor Stay
Hot water did not come
Room: Deluxe
Terrible Stay
1
Room: One bedroom suite
A pathetic experience overall
Overall a pathetic experience ! reaching the main lobby is confusing. You need to shift towers and lifts to reach your room. Breakfast buffet was underwhelming. The staff was not very cordial. They either said no or demanded money even for water bottle and toiletries. Cleanliness was an issue in the entire hotel, right from room ceiling, to glass windows to lifts and corridors
Room: One bedroom suite
Unhyg
Location is good, services bad, smelly rooms, took 3 rooms same price, but all 3 rooms were different category. No one wanted to even listen. In one service apartment the was no wifi, other had to phone, third didn't have king bed which we booked
Room: One bedroom suite
Poor Stay
Very poor service room is very poorly maintained no room service no one to carry the luggage. It is more like a air bnb than a hotel
Room: One bedroom suite
Kota Warisan
Kuala Lumpur City Centre - KLCC
Kampung Berembang
Bandar Baru Bangi
Kuala Lumpur City Centre - KLCC
Presint 15
Taman Sri Hartamas
KL Sentral
Batu Caves
Petaling Jaya
Awana
Awana
Ion Delemen
Awana
Awana
Ion Delemen
Ion Delemen
Awana
Ion Delemen
Awana
Awana
Awana
Awana
Awana
Ion Delemen
Awana
Ion Delemen
Ion Delemen
Excellent Stay
Niraj Rathi
Grand ion delemen we stayed in this Grand Ion Delemen Hotel for 2 nights with kids. The rooms were very spacious, specially the kids room had bunk bed which made the stay very comfortable. The staff was very cooperative and helpful. Would definitely recommend this if travel-ling with kids
Excellent Stay
Suchinder Oberoi
The property is very good. neat and clean. in house cafe , restaurant are very good. Good breakfast. Even they have 2 to 3 Indian vegetarian items in breakfast in house Indian restaurant Pearls of India is excellent
Excellent Stay
Natasha Nazir
Room is beautiful and spacious with all the amenities. Property is also beautiful! perfect for family stays. You can find many cafes, restaurants and marts inside the Grand Ion Delemen Hotel.
Excellent Stay
Aditya Sinha
Wyndham Property was fantastic, we got an upgrade as well to their newer property in the same complex - Wyndham Majestic and the experience was great
great
Deekshith Reddy Kallem
Great stay. Clean Rooms. Good good. No issues checking in and out. Overall a good experience………………..
Good Stay
Archana Mudigal
It was nice but the Grand Ion Delemen Hotel was too big and confusing. Too many towers and entrances
Central Area
Ion Delemen
Ion Delemen
Central Area
Awana
Awana
Awana
Awana
Central Area
Ion Delemen