Fairfield by Marriott Bali Kuta Sunset Road

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Sep 22 06:53:02 IST 2025

Thank you for your detailed feedback. We're glad you had a pleasant stay and found our property to be well-maintained and welcoming. We appreciate your honest feedback about our food and will work to improve consistency. We sincerely apologize for the language barrier you experienced and are implementing further English training for our staff to improve. We hope to welcome you back again soon. Best regards, Eric Gozal. General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Sep 15 08:56:52 IST 2025

Dear Neha Bharara Thank you for taking the time to share your feedback. We regret to hear that aspects of your stay, including the check-in process and food, did not meet your expectations. We appreciate your recognition of our service-oriented staff, who strive to provide the best experience for our guests. Your comments have been noted and will help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the standards we aim to uphold. Best regards, Eric Gozal. General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Aug 04 12:34:12 IST 2025

Dear Sandhya Tiwari, Thank you for taking the time to share your feedback and for choosing to stay with us. We are glad to hear that you enjoyed the hotel overall. We regret that our vegetarian options did not meet your expectations. We understand how important it is to have suitable choices for all dietary preferences, and we take your comments seriously as we continue to evaluate our dining offerings. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Kind regards, Eric Gozal. General Manager

Fairfield by Marriott Bali Kuta Sunset Road

Thank you for your review! We're glad to hear you found us to be a nice hotel with friendly and helpful staff, and that you enjoyed the pool. We appreciate you mentioning our location near Kuta Market. We understand that walking distance attractions are limited, but we hope our convenient access to that area and our helpful staff made your overall stay enjoyable. We look forward to welcoming you back again soon! Best regards, Eric Gozal. General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Mar 17 07:53:12 IST 2025

Thank you for sharing your review. We value your feedback and are committed to making the necessary improvements to enhance our guest experience. Best regards, Eric Gozal General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Mar 03 06:59:47 IST 2025

Thank you for your lovely review! We're delighted you enjoyed our decor, space, and service. We hope to welcome you back soon. Best regards, Eric Gozal General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Mar 03 06:58:37 IST 2025

Thank you so much for your wonderful review! We're thrilled you enjoyed your stay and look forward to welcoming you back. Best regards, Eric Gozal General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Jan 13 07:03:02 IST 2025

Thank you for your kind words on your review. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. We are more than happy to welcoming you again in our hotel.

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Dec 16 14:24:35 IST 2024

Dear valued Guest, Many thanks for your kind review and many thanks for your recent stay in Fairfield Bali Kuta! It’s great to read that you had a wonderful time with us and we hope to welcome you back soon.

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Dec 09 10:46:43 IST 2024

Dear Valued Guest, We are absolutely delighted to read that you were 100% enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guest. We most certainly hope to have the pleasure of welcoming you back soon for another stay with us.

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لWed Nov 12 07:40:39 IST 2025

Thank you for your feedback! We are delighted to hear that you found our property, location, ambiance, and staff all to be good. We sincerely apologize that we did not meet your expectations when it came to the Indian food selection and quality. We understand how important authentic flavors are, and your comments are crucial. We are immediately reviewing our menu and culinary preparations for Indian cuisine to ensure we offer dishes that truly satisfy our international guests. We also apologize that hot chocolate was unavailable for your child. We agree that basic items like chocolate powder should be stocked, and we are addressing this with our Food & Beverage team right away to ensure better availability for all our guests, especially children. We hope to welcome you back soon and offer you a truly improved dining experience! Best regards, Eric Gozal. General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Oct 21 07:47:00 IST 2024

Dear Valued Guest, Thank you for your kind words on your review. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. We are more than happy to welcoming you again in our hotel

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Aug 26 07:28:50 IST 2024

Dear Reena Pangulur, Thank you for sharing your feedback. I am delighted to hear that you had an enjoyable Fairfield Bali Kuta experience and were able to experience our facilities. We hope to welcome you back soon for more wonderful moments and service soon. Best regards, Eric Gozal General Manager

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لWed Jul 10 09:28:06 IST 2024

We are absolutely delighted to read that you were 100% enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guest. We most certainly hope to have the pleasure of welcoming you back soon for another stay with us.

Fairfield by Marriott Bali Kuta Sunset Road تم الرد لMon Jun 10 09:11:24 IST 2024

Many thanks for your kind review and many thanks for your recent stay in Fairfield Bali Kuta! It’s great to read that you had a wonderful time with us and we hope to welcome you back soon.